• Evacuate people from the immediate area

• Call emergency services immediately

• Do not attempt to move a damaged or burning battery

• Avoid confined spaces due to toxic off-gassing

• After the incident, arrange professional recovery

Important: Even once extinguished, damaged batteries remain dangerous and should never be handled or disposed of as general waste.

Yes. Re-ignition is a well-documented risk due to thermal runaway, where internal cell failure generates heat faster than it can dissipate—leading to renewed fire.

Residual risk refers to the ongoing potential for re-ignition or escalation, even after the fire appears extinguished. Damaged battery cells can internally short and reignite without warning.

Water may cool a battery temporarily but does not remove internal damage. Professional assessment and recovery are essential.

No. We do not conduct origin and cause investigations. Our role is risk reduction through battery identification and recovery.

No. Fire damage, collapse, and concealment can prevent complete identification. This is addressed in our PDS.

Assessment and recovery are risk‑based and subject to site conditions and access.

Lithium-ion batteries can off-gas flammable and toxic vapours, remain thermally unstable, and pose a significant re-ignition risk for hours, days, or even weeks after an incident.